FAQ

We will arrange orders to be shipped out by the next following business day. We know speed is important for you. Normally you can expect to receive your order within 7 days or much faster.
We usually ship out within 1 working day after placing your orders.
Delivery arrangements: Monday - Saturday (excluding Sunday and Public Holidays)
Yes! There is no risk for topical application of our products unless you are allergic to one of our ingredients. Therefore, we recommend applying a small amount of cream first to check whether it is suitable for you.
Most of our customers see significant improvements within 14 days. But still, it depends.
As much as we want to guarantee results in a certain time frame, we do see results showing differently on different people. Mainly due to their lifestyle, initial condition and how they use our products.
But we are proud to say that in most cases, our products serve our customers well
It allows BEEUL customer to purchase and try our products without worries. With this policy, you can request for 100% money-back within 14-days from your purchase, if you find that the products are not effective for you.
To be eligible for a return, you’ll also need the receipt or proof of purchase.
To start a refund, you can contact us at support@beeul.com or Whatsapp us at 601133136697.
Kindly also provide feedback on your product experience so that we can further improve our products and services (optional).
If your refund request is accepted, we’ll contact you via email or phone.
Refund Policy
Privacy Policy
We advise you to apply 2 times a day.
We suggest applying BEEUL Cream after shower. Make sure your affected skin area is dry. Apply a generous amount of cream on the skin and massage on areas that need attention.
Take note, you do not need to wash it away. The cream will be absorbed well and no more itchiness.
BEEUL Body Wash is like any other body wash using it during shower but is formulated specifically for sensitive skin. Hence, it keeps your skin hydrated and has a soothing effect to reduce itchiness and irritation.
Our product is all certified with a lab test report, we do not contain any harmful ingredient such as steroids.
Yes, our products are suitable for all children and adults.
Do take note, for cream and body wash when using it on children, parents are advised to avoid direct contact on eyes and orally. However, the baby’s skin is more sensitive. We recommend applying the cream on a small area of the affected skin to test it out. Discontinue use if abnormal symptoms occur such as swelling or itching.
Our products are sold on our website and also popular platforms like Shopee, Lazada and Tik Tok shop.
IMPORTANT: Always make sure you buy from our official stores to receive authentic BEEUL products. We DON'T distribute our products through any agent/ distributor.